A clear path to manage or cancel.

How to cancel

1. Sign in and open FitMom.
2. Choose Settings.
3. Select Cancel membership and confirm, or open Manage billing to use the Stripe customer portal.
4. Save the on-screen confirmation and effective date.

Trial cancellation

Cancel before the seven-day free trial ends to avoid the first $47 charge. A trial cancellation remains effective through the end of the trial unless Stripe displays an earlier date, and no monthly charge will be made.

Paid membership cancellation

Cancellation stops automatic renewal and takes effect at the end of the current paid monthly billing period. Access continues until that date. FitMom displays an on-screen confirmation with the effective date, keeps that status visible in the member account, and sends a retainable confirmation email after a successful cancellation request.

Refunds

Payments are generally nonrefundable after a paid billing period begins, and FitMom does not provide prorated refunds or credits for unused time. FitMom will provide a refund when required by applicable law and may approve one for a verified billing error or exceptional circumstance.

If cancellation does not work

If the FitMom cancellation control or Stripe billing portal is unavailable, email support@fitmomwellness.com from the address associated with your account before the next renewal. Include “Cancellation request” in the subject. FitMom will verify the account, process the request, and provide written confirmation. A technical failure will not be used to impose an avoidable renewal charge when a timely request can be verified.

Payment problems

If a payment fails, membership access may be limited until billing information is updated. Use Manage billing to update the payment method or contact support for help.